Your business relies on its people. The staff generates interest, creates the customer experience, and secures buyer conversions. You need dedicated people to work at your eatery, but how do you cultivate a culture of efficiency and positivity? Here are the easiest ways restaurants can make their staff more productive.
Begin with In-Depth Training
You don’t want to throw a new server out to the customer without proper training. They must learn the basics of your operation, especially if they’re new to the restaurant business as a whole. For all new employees, begin with quick introductory training that explains what your restaurant is all about. Transition into technical training so they can learn how to navigate your POS systems and inventory tracking mechanisms. You should then have them shadow someone experienced in their role. For example, have a new line chef work with an experienced chef to learn the ropes.
Give Them Accessible Tools
Workers in the restaurant industry need quality tools to do their work well. Whether a host needs an up-to-date seating chart or a line chef needs clean knives, you must equip your staff with accessible tools. Audit your operations and see where your staff spend unnecessary time focusing on unimportant tasks. Ask your team to give feedback and identify gaps in your workflow to optimize your efforts.
Promote a Positive Culture
Your business culture is everything, particularly as a customer-facing enterprise. If you have a backbiting and hostile workplace, your servers will have a bad attitude when interfacing with consumers, impacting your revenue. Instead of allowing bitterness and tension to build, proactively address conflicts and encourage people when they do a good job. Implement incentive programs to build confidence and commitment in your staff.
Utilize these ways restaurants can make their staff more productive and watch as your work environment changes. It takes hard work, but your people are the key to improved restaurant sales. When you put the effort in, they will give back through the quality of their work.