Harassment is an unfortunate reality for many in the service industry, and it’s something no one should have to tolerate. Waitstaff are exposed to sexual harassment at work far too often, and while the responsibility for stopping harassment lies with those perpetuating it and employers, knowing how to respond is critical. We’re exploring what to do if you’re been harassed while serving tables, including the steps to take for your safety and healing.
Understand the Seriousness of the Issue
The first step in addressing harassment is acknowledging that it is not part of the job, no matter how normalized it may feel. The service industry can cultivate environments where harassing behavior by patrons or colleagues is downplayed or tolerated, but that doesn’t mean it’s acceptable or should go unchallenged. Recognizing the problem for what it is allows you to move toward solutions.
Keep Detailed Records of Incidents
Documentation is one of the most vital tools you can use in addressing workplace harassment. Any time an incident occurs, take the time to record the details promptly. Include information, such as the date, time, specific comments or actions, and who was involved. Whether you use a notebook or a secure digital document, the goal is to create a thorough log that supports your case should you decide to escalate the matter.
Report the Situation Appropriately
After documenting the harassment, it’s important to report the incident to the appropriate person or department within your workplace. Most establishments have a manager or HR representative designated to handle such complaints.
Clearly communicate what happened, provide your documentation, and specify what resolution or action you’re seeking. Reporting can feel intimidating but remember that addressing the issue is essential to fostering a safer work environment for you and your colleagues.
Lean on Your Support Network
Processing incidents of harassment is never something you should do alone. Talk to trusted coworkers, friends, or family members who can help you process what happened and offer emotional support.
Additionally, consider reaching out to organizations that advocate for service industry workers or focus on workplace harassment, as they often have resources and advice tailored to your situation.
Educate Yourself on Workplace Rights
Familiarizing yourself with state and federal employment laws can empower you to take appropriate action. The Equal Employment Opportunity Commission (EEOC) outlines specific protections against workplace harassment, including the rights of workers in the service industry.
Depending on your location, additional legal avenues may be available to address sexual harassment at work. Consulting with a lawyer or local workers’ rights group will give you clarity on your options.
Being harassed while serving tables is unjust, but you have options to address it directly and effectively. Taking these steps will protect yourself and potentially create a work environment where harassment is less tolerated. Don’t hesitate to stand up, seek support, and access resources.
